All clients are strongly recommended to pre book your next appointment before you leave if you do not already have a standing appointment. Failure to do so, will result in me contacting all of the customers on my waitlist looking to get in my book
Due to the Corona Virus sterilizing and disinfection guidelines, I will not be able to take you if you are more than 10 minutes late for your appointment. If you text me at your appointment time and you do not come in within 2 minutes, I will have to remove a step from your service in order for me not to run behind. Example: you will get your fill in with a color but no nail art. Be Safe - arrive early and text me as soon as you get here. If I have to reschedule your appointment, a late fee of $25 will be charged to your credit card
Please give More than 24 hours in advance Notice if you are unable to make it to your appointment
>First time : 24 hours or less Forgiven
>Second time : $25 will be charged to your credit card
>Third time : $50 will be charged to your credit card
>Fourth time : There isn't a fourth time
(Cancellation fees will be Wavered until September 2020 if you are feeling sick or someone in your household is sick and you need to cancel your appointment)
No Show Policy
After a no show, a charge of 50% of the scheduled service will be charged to your credit card.
A deposit of $50 must be made in order to schedule another appointment after a no show
>Second No Show : 100% of your scheduled appointment will be charged to your credit card
>There are no third no shows
There is a 3.5% Bank Processing Fee for all credit card transactions.
Deposits can be made via Venmo, Chase Direct, Pay Pal or in person at the studio.
Appointment secure deposits will be applied to your scheduled nail services.
Secure deposits must be received within 24 hours of booking the appointment. If there is no attempt to secure the booked appointment, the appointment will be canceled.
Deposits will not be returned if a cancellation or reschedule of the appointment is not made more than 48 hours in advance of the scheduled date.
Clients that have an standing appointment and have passed all "The Firsts" will give up all of their future appointments in order to provide the opportunity for customers on the waitlist to get in my book.