Policies

Appointment Guidelines

• The main entrance is now open to the public until 6pm so you no longer have to text me when you arrive.
• DO NOT bring any beverages or food into the studio unless you have a Starbucks for me, too. 🧋 lol
• As always, if you are not feeling well please reschedule your appointment.

Pre-Booking

All clients are strongly recommended to pre-book your next appointment before you leave if you do not already have a standing appointment. Failure to do so, will result in me contacting the customers on my waitlist looking to get in my book.

Late Fees

Clients more than 15 minutes late will have to reschedule their appointment and a late fee of $25 will be charged to your credit card on file or added to your next appointment.

Cancellation Policy

Please give more than 24 hours in advance notice if you are unable to make it to your appointment.

• First time: 24 hours or less—forgiven
• Second time: $25 will be charged to your credit card
• Third time: $50 will be charged to your credit card
• Fourth time: There isn’t a fourth time

No Show Policy

• After a no show, a charge of 50% of the scheduled service will be charged to your credit card.
• A deposit of $50 must be made in order to schedule another appointment after a no show
• Second No Show : 100% of your scheduled appointment will be charged to your credit card
• There are no third no shows

Terms

There is a 3.5% Bank Processing Fee for all credit card transactions.

Deposits to secure your appointment are $20 and can be made via Venmo, Zelle, PayPal or in person at the studio.

Appointment secure deposits will be applied to your scheduled nail services.

Secure deposits must be received within 12-hours of booking the appointment. If there is no attempt to secure the booked appointment, the appointment will be canceled.

Deposits will not be returned if a cancellation or reschedule of the appointment is not made more than 48-hours in advance of the scheduled date.

Clients that have an standing appointment and have passed all “The Firsts” will give up all of their future appointments in order to provide the opportunity for customers on the wait list to get in my book.